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Sales & support integration

FuseAI integration for AI agents

Insiro connects AI agents to FuseAI so they can act in it under your rules. FuseAI is an AI-powered sales platform for prospecting, enrichment, campaigns, signal agents, research, and revenue analytics. It helps revenue teams discover high-fit prospects and automate outreach with data-driven signals. Every FuseAI action runs through Insiro's governed gateway, using each person's own connection (API key).

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What can AI agents do with FuseAI?

With Insiro, agents can triage new tickets by urgency and topic, draft replies from past resolutions and policy, escalate bugs with full context and summarise account health before a call, all inside the permissions you set for FuseAI.

  • Triage new tickets by urgency and topic.
  • Draft replies from past resolutions and policy.
  • Escalate bugs with full context.
  • Summarise account health before a call.

A journey through Insiro

FuseAI logo FuseAIInsiroJira

Example: FuseAI → Insiro → Jira to escalate a ticket as a bug with the full conversation. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about FuseAI

Can Insiro AI agents use FuseAI?

Yes. Insiro connects AI agents to FuseAI through its governed MCP gateway. Agents can triage new tickets by urgency and topic and draft replies from past resolutions and policy using each person's own FuseAI access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to FuseAI?

FuseAI connects with API key. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make FuseAI read-only for agents?

Yes. In Insiro Governance, set FuseAI to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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Put FuseAI to work with governed AI agents.

A 30-minute working session: we connect one data source and one app, then run a governed agent on a task you choose.

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  • 13governance checks on every agent tool call
  • 1,700+SaaS apps agents can act in
  • 30+data dialects for plain-English questions