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E-commerce integration

Google Merchant Center integration for AI agents

Insiro connects AI agents to Google Merchant Center so they can act in it under your rules. Google Merchant Center is a commerce platform for managing product data, inventory, promotions, and reports. It helps businesses keep product listings accurate and ready for Google Shopping. Every Google Merchant Center action runs through Insiro's governed gateway, using each person's own connection (OAuth 2.0).

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What can AI agents do with Google Merchant Center?

With Insiro, agents can triage delayed orders and returns, draft customer updates, check order history before a refund decision and analyse promotions and stock, all inside the permissions you set for Google Merchant Center.

  • Triage delayed orders and returns.
  • Draft customer updates.
  • Check order history before a refund decision.
  • Analyse promotions and stock.

A journey through Insiro

Google Merchant Center logo Google Merchant CenterInsiroZendesk

Example: Google Merchant Center → Insiro → Zendesk to open a support ticket for a delayed order. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Google Merchant Center

Can Insiro AI agents use Google Merchant Center?

Yes. Insiro connects AI agents to Google Merchant Center through its governed MCP gateway. Agents can triage delayed orders and returns and draft customer updates using each person's own Google Merchant Center access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Google Merchant Center?

Google Merchant Center connects with OAuth 2.0. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Google Merchant Center read-only for agents?

Yes. In Insiro Governance, set Google Merchant Center to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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