INSIRO
Take the tour Start Building AgentStart building
Sales & support integration

Gorgias integration for AI agents

Insiro connects AI agents to Gorgias so they can act in it under your rules. Gorgias is a helpdesk and live chat platform built for e-commerce brands. It helps automate support, manage orders, and unify customer communication across channels. Every Gorgias action runs through Insiro's governed gateway, using each person's own connection (OAuth 2.0 or API key).

Connect Gorgias All integrations

What can AI agents do with Gorgias?

With Insiro, agents can triage new tickets by urgency and topic, draft replies from past resolutions and policy, escalate bugs with full context and summarise account health before a call, all inside the permissions you set for Gorgias.

  • Triage new tickets by urgency and topic.
  • Draft replies from past resolutions and policy.
  • Escalate bugs with full context.
  • Summarise account health before a call.

A journey through Insiro

Gorgias logo GorgiasInsiroJira

Example: Gorgias → Insiro → Jira to escalate a ticket as a bug with the full conversation. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Gorgias

Can Insiro AI agents use Gorgias?

Yes. Insiro connects AI agents to Gorgias through its governed MCP gateway. Agents can triage new tickets by urgency and topic and draft replies from past resolutions and policy using each person's own Gorgias access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Gorgias?

Gorgias connects with OAuth 2.0 or API key. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Gorgias read-only for agents?

Yes. In Insiro Governance, set Gorgias to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

Related sales & support integrations

Aeroleads logoAeroleadsSales & supportAeroleads is a B2B lead generation platform for finding business emails and phone numbers. Grow your sales pipeline…Autobound logoAutoboundSales & supportAutobound is an AI-powered sales engagement platform that crafts hyper-personalized outreach and insights. It helps…Better proposals logoBetter proposalsSales & supportBetter Proposals is a web-based tool for crafting and sending professional proposals. It helps teams impress clients…Bidsketch logoBidsketchSales & supportBidsketch is a proposal software that helps businesses create professional proposals quickly and efficiently. It…Bolna logoBolnaSales & supportBolna is an AI platform for building conversational voice agents. It helps businesses automate support and streamline…Botdog logoBotdogSales & supportBotdog is a LinkedIn outreach platform for managing campaigns, leads, messages, analytics, and sending accounts. It…

All Sales & Customer Support integrations

Put Gorgias to work with governed AI agents.

A 30-minute working session: we connect one data source and one app, then run a governed agent on a task you choose.

Start Building Agent Take the 2-minute tour
  • 13governance checks on every agent tool call
  • 1,700+SaaS apps agents can act in
  • 30+data dialects for plain-English questions