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E-commerce integration

Instacart integration for AI agents

Insiro connects AI agents to Instacart so they can act in it under your rules. Instacart is an online grocery delivery and pickup service platform. It lets you discover local retailers and create shoppable lists and recipes with ease. Every Instacart action runs through Insiro's governed gateway, using each person's own connection (no login).

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What can AI agents do with Instacart?

With Insiro, agents can triage delayed orders and returns, draft customer updates, check order history before a refund decision and analyse promotions and stock, all inside the permissions you set for Instacart.

  • Triage delayed orders and returns.
  • Draft customer updates.
  • Check order history before a refund decision.
  • Analyse promotions and stock.

A journey through Insiro

Instacart logo InstacartInsiroZendesk

Example: Instacart → Insiro → Zendesk to open a support ticket for a delayed order. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Instacart

Can Insiro AI agents use Instacart?

Yes. Insiro connects AI agents to Instacart through its governed MCP gateway. Agents can triage delayed orders and returns and draft customer updates using each person's own Instacart access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Instacart?

Instacart connects with no login. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Instacart read-only for agents?

Yes. In Insiro Governance, set Instacart to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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