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Communication integration

Outlook integration for AI agents

Insiro connects AI agents to Outlook so they can act in it under your rules. Outlook is Microsoft's email and calendaring platform for unified communications and scheduling. It helps users stay organized with powerful email, contacts, and calendar management. Every Outlook action runs through Insiro's governed gateway, using each person's own connection (OAuth 2.0).

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What can AI agents do with Outlook?

With Insiro, agents can post updates and summaries to the right channel, read threads to pick up decisions and context, notify owners when a goal needs input and route approvals to the person responsible, all inside the permissions you set for Outlook.

  • Post updates and summaries to the right channel.
  • Read threads to pick up decisions and context.
  • Notify owners when a goal needs input.
  • Route approvals to the person responsible.

A journey through Insiro

Outlook logo OutlookInsiroJira

Example: Outlook → Insiro → Jira to turn a decision thread into a tracked ticket. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Outlook

Can Insiro AI agents use Outlook?

Yes. Insiro connects AI agents to Outlook through its governed MCP gateway. Agents can post updates and summaries to the right channel and read threads to pick up decisions and context using each person's own Outlook access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Outlook?

Outlook connects with OAuth 2.0. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Outlook read-only for agents?

Yes. In Insiro Governance, set Outlook to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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