Data & analytics integration

Retently integration for AI agents

Insiro connects AI agents to Retently so they can act in it under your rules. Retently is a customer experience management platform for gathering and analyzing customer feedback via surveys. It helps businesses improve retention by acting on real-time insights from their customers. Every Retently action runs through Insiro's governed gateway, using each person's own connection (API key).

What can AI agents do with Retently?

With Insiro, agents can answer questions in plain English over the data, refresh reports on a schedule, flag anomalies and explain what changed and export results to the people who need them, all inside the permissions you set for Retently.

  • Answer questions in plain English over the data.
  • Refresh reports on a schedule.
  • Flag anomalies and explain what changed.
  • Export results to the people who need them.

A journey through Insiro

Retently logo RetentlyInsiroSlack

Example: Retently → Insiro → Slack to post the morning metrics brief to leadership. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Retently

Can Insiro AI agents use Retently?

Yes. Insiro connects AI agents to Retently through its governed MCP gateway. Agents can answer questions in plain English over the data and refresh reports on a schedule using each person's own Retently access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Retently?

Retently connects with API key. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Retently read-only for agents?

Yes. In Insiro Governance, set Retently to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

Put Retently to work with governed AI agents.

A 30-minute working session: we connect one data source and one app, then run a governed agent on a task you choose.

  • 13governance checks on every agent tool call
  • 1,700+SaaS apps agents can act in
  • 30+data dialects for plain-English questions