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E-commerce integration

Shipday integration for AI agents

Insiro connects AI agents to Shipday so they can act in it under your rules. Shipday is a global local delivery management platform for e-commerce businesses. Streamline last-mile delivery operations and connect with drivers easily. Every Shipday action runs through Insiro's governed gateway, using each person's own connection (API key or username and password).

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What can AI agents do with Shipday?

With Insiro, agents can triage delayed orders and returns, draft customer updates, check order history before a refund decision and analyse promotions and stock, all inside the permissions you set for Shipday.

  • Triage delayed orders and returns.
  • Draft customer updates.
  • Check order history before a refund decision.
  • Analyse promotions and stock.

A journey through Insiro

Shipday logo ShipdayInsiroZendesk

Example: Shipday → Insiro → Zendesk to open a support ticket for a delayed order. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Shipday

Can Insiro AI agents use Shipday?

Yes. Insiro connects AI agents to Shipday through its governed MCP gateway. Agents can triage delayed orders and returns and draft customer updates using each person's own Shipday access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Shipday?

Shipday connects with API key or username and password. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Shipday read-only for agents?

Yes. In Insiro Governance, set Shipday to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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