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Sales & support integration

Sitespeakai integration for AI agents

Insiro connects AI agents to Sitespeakai so they can act in it under your rules. Sitespeakai lets you build custom-trained, embeddable GPT-powered chatbots for your website. It automates support, answers questions, and helps reduce customer service tickets. Every Sitespeakai action runs through Insiro's governed gateway, using each person's own connection (API key).

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What can AI agents do with Sitespeakai?

With Insiro, agents can triage new tickets by urgency and topic, draft replies from past resolutions and policy, escalate bugs with full context and summarise account health before a call, all inside the permissions you set for Sitespeakai.

  • Triage new tickets by urgency and topic.
  • Draft replies from past resolutions and policy.
  • Escalate bugs with full context.
  • Summarise account health before a call.

A journey through Insiro

Sitespeakai logo SitespeakaiInsiroJira

Example: Sitespeakai → Insiro → Jira to escalate a ticket as a bug with the full conversation. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Sitespeakai

Can Insiro AI agents use Sitespeakai?

Yes. Insiro connects AI agents to Sitespeakai through its governed MCP gateway. Agents can triage new tickets by urgency and topic and draft replies from past resolutions and policy using each person's own Sitespeakai access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Sitespeakai?

Sitespeakai connects with API key. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Sitespeakai read-only for agents?

Yes. In Insiro Governance, set Sitespeakai to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

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