INSIRO
Take the tour Start Building AgentStart building
Communication integration

Whatsapp integration for AI agents

Insiro connects AI agents to Whatsapp so they can act in it under your rules. WhatsApp is a business messaging platform for secure, automated customer communication. It streamlines chat workflows and customer outreach using the WhatsApp Business API. Every Whatsapp action runs through Insiro's governed gateway, using each person's own connection (OAuth 2.0 or API key).

Connect Whatsapp All integrations

What can AI agents do with Whatsapp?

With Insiro, agents can post updates and summaries to the right channel, read threads to pick up decisions and context, notify owners when a goal needs input and route approvals to the person responsible, all inside the permissions you set for Whatsapp.

  • Post updates and summaries to the right channel.
  • Read threads to pick up decisions and context.
  • Notify owners when a goal needs input.
  • Route approvals to the person responsible.

A journey through Insiro

Whatsapp logo WhatsappInsiroJira

Example: Whatsapp → Insiro → Jira to turn a decision thread into a tracked ticket. Insiro checks permissions, applies approvals and records the evidence at every hop.

Frequently asked questions about Whatsapp

Can Insiro AI agents use Whatsapp?

Yes. Insiro connects AI agents to Whatsapp through its governed MCP gateway. Agents can post updates and summaries to the right channel and read threads to pick up decisions and context using each person's own Whatsapp access, with read-only as the default and approvals for actions that change data.

How does Insiro connect to Whatsapp?

Whatsapp connects with OAuth 2.0 or API key. Each user connects their own account once; Insiro stores the credential encrypted and brokers it to the tool only at the moment of a call, so models never see it. Admins can also register a workspace-level connection.

Can I make Whatsapp read-only for agents?

Yes. In Insiro Governance, set Whatsapp to Off, Read only, or Read and write in a click. Write actions can require confirmation or owner approval by risk tier, and every call is logged with the user, tool, tokens and cost.

Related communication integrations

Gmail logoGmailCommunicationGmail is Google's email service with powerful spam protection, search, and G Suite integration. It keeps your inbox…Outlook logoOutlookCommunicationOutlook is Microsoft's email and calendaring platform for unified communications and scheduling. It helps users stay…Slack logoSlackCommunicationSlack is a channel-based messaging platform for teams and organizations. It helps people collaborate in real time,…Gong logoGongCommunicationGong is a platform for video meetings, call recording, and team collaboration. It helps teams capture conversations,…Microsoft teams logoMicrosoft teamsCommunicationMicrosoft Teams is a collaboration platform that combines chat, meetings, and file sharing within Microsoft 365. It…Slackbot logoSlackbotCommunicationSlackbot is a conversational automation tool for Slack that handles reminders, notifications, and automated responses.…

All Collaboration & Communication integrations

Put Whatsapp to work with governed AI agents.

A 30-minute working session: we connect one data source and one app, then run a governed agent on a task you choose.

Start Building Agent Take the 2-minute tour
  • 13governance checks on every agent tool call
  • 1,700+SaaS apps agents can act in
  • 30+data dialects for plain-English questions